IT leadership / Software engineering

Michael
Sintim-Koree.

Clarity in complexity.
Technology with purpose.

I connect infrastructure, software, and operations to build systems that work for people. Over 20 years of turning complex challenges into dependable solutions.

01 / Selected work

Ideas made real.

From the foundations of enterprise IT to the details of a programming language. A selection of systems I’ve built and led.

02IT Infrastructure ModernizationWaverly CabinetsCurrent

Led full Microsoft 365 deployment, Azure AD integration, Exchange Server migration, and network security hardening for an e-commerce and manufacturing operation.

Microsoft 365Azure ADExchange ServerCloud Migration
03E-Commerce & Operations PlatformWaverly CabinetsCurrent

Oversee end-to-end e-commerce operations including IT systems, inventory management, and workflow automation — integrating AI-enhanced automations to streamline business processes.

E-CommerceWorkflow Automationn8nPower Automate
04Bank NSF Web ApplicationTMG Health (Cognizant)2015–2018

Web-based application for the management of Bank Non-Sufficient Funds (NSFs), developed using Java. Streamlined bank reconciliation and exception reporting workflows.

JavaREST ServicesGemFireSoapUI
05Data Warehouse ETL PipelineTMG Health (Cognizant)2015–2018

Designed and implemented ETL pipelines to load, validate, and transform data into Greenplum and MS SQL data warehouse environments. Included data mining and automated reporting.

OracleGreenplumETLPL/SQLSSRS
06Corporate Network & IntranetWilki And Associates2008–2010

Designed and deployed private intranet and public internet infrastructure for an accounting firm. Managed Oracle 11g database, network hardware, and all IT systems end-to-end.

Oracle 11gWindows ServerRMANNetwork Admin
07Credit Union Management SoftwareMakeIT Solutions2003–2007

End-to-end credit union management application built with Microsoft Visual Basic.Net and Microsoft Report Documents. Included member management, loan processing, and financial reporting.

VB.NetSQL ServerCrystal Reports
02 / Perspective

Turning Complex IT
Into Clear Solutions

I'm Michael Sintim-Koree, an IT professional with over two decades of progressive experience in IT management, systems administration, software engineering, and e-commerce operations across multiple countries.

Currently serving as E-commerce, Operations & IT Manager at Waverly Cabinets, I oversee IT infrastructure, Microsoft 365 environments, network security, and cloud migration initiatives — delivering measurable improvements in system reliability and operational efficiency.

I am also a proud educator and lifelong learner, currently pursuing a Doctorate in Information Technology at Walden University. My aspiration: to become a world-class IT Solutions provider.

Beyond traditional IT, I design AI-enhanced automations and apply prompt engineering to accelerate development cycles — integrating LLMs, agentic workflows, and tools like n8n and Power Automate to solve real business problems.

Wilkes-Barre, PA
Let's Connect

IT Infrastructure

Microsoft 365, Azure AD, Exchange Server, Windows Server

Database Admin

Oracle 9i–12c, MS SQL Server, MySQL, Greenplum

AI & Automation

Prompt engineering, LLM integration, n8n, agentic workflows

Cloud & Security

Cloud migration, Azure AD, Network security protocols

03 / The journey

A career built
on solving.

Technology changes. The commitment to making it useful stays the same.

Current / USAE-commerce, Operations & IT ManagerWaverly Cabinets
  • Oversee IT infrastructure, Microsoft 365 environment, and network security protocols
  • Lead cloud migration initiatives with measurable improvements in system reliability
  • Drive operational efficiency and data governance across the organization
  • Manage e-commerce platform and digital operations
2019 / USAFreelance Developer & IT ConsultantReimagine IT Solutions
  • IT consultancy and freelancing on all IT-related projects
  • Project management and client delivery
  • Database design and administration
  • Custom software development with Azure AD, PowerShell, SQL, and Exchange Server
2015 – 2018 / USAInformation Management AnalystTMG Health (Cognizant)
  • Installed and configured Oracle 11g and 12c databases on Windows NT
  • Built and tested Oracle SQL, PL/SQL queries, packages, procedures, and triggers
  • Developed ETL pipelines and data warehouse solutions using Greenplum and MS SQL
  • Developed a Web Application for Bank NSF management using Java
  • Built and tested REST services using SoapUI, Java, and GemFire
2010 – 2011 / USAProblem SolverAmazon.com
  • Designed solutions for difficult operational problems
  • Developed plans to accomplish departmental and distribution goals
  • Researched and resolved customer order and inventory issues
2008 – 2010 / GhanaIT ManagerWilki And Associates (Accounting Firm)
  • Managed all IT-related projects and network infrastructure
  • Administered and managed Oracle 11g database environment
  • Developed private intranet and public internet sites
  • Performed database backup, recovery, and performance tuning using RMAN
2003 – 2007 / GhanaSoftware Developer (Co-owner)MakeIT Solutions
  • Developed Credit Union Software using Microsoft Visual Basic.Net 2005
  • Built Shop Management Software using Visual Basic and SQL Server
  • Wrote UI/business validations and conducted unit and integration testing
2002 – 2005 / GhanaLecturer – Software DevelopmentNIIT Kumasi Center
  • Taught Java, JavaScript, ASP.Net, MS SQL Server, XML, and SDLC
  • Designed & developed Desktop and Enterprise Applications using Visual Basic.Net
  • Supervised and assessed student projects and IT skills

04 / Capabilities

The right tools.
The whole picture.

Hands-on depth across infrastructure, development, and data — with the perspective to bring them together.

01

AI & Automation

Prompt Engineering / LLM Integration / Agentic Development / Power Automate / n8n / Workflow Automation / Low-Code / No-Code / AI API Integration / Claude / ChatGPT

02

IT Infrastructure & Admin

Microsoft 365 / Azure AD / Exchange Server / Windows Server / Network Security / PowerShell / Active Directory / Cloud Migration

03

Databases

Oracle 9i / 10g / 11g / 12c / Microsoft SQL Server / MySQL / Greenplum / PL/SQL / ETL / SSIS / Data Warehousing / Database Performance Tuning

04

Programming Languages

Java / C# / Python / SQL / PowerShell / VB.Net / Visual Basic / JavaScript

05

Web & Frameworks

ASP.Net / XML / DHTML / CSS / REST / SOAP / WordPress / Java Servlets / GemFire

06

Reporting & Analytics

SAP Crystal Reports / SSRS / Microsoft Report Documents / Data Mining / Data Analysis / ETL Tools

07

Tools & Platforms

Microsoft Visual Studio / SoapUI / Adobe Dreamweaver / Corel Draw / MS Office 365 / RMAN / Microsoft Access / MS Project

05 / Always learning

Curiosity, continued.

A foundation in engineering. An ongoing commitment to research, leadership, and the possibilities of technology.

In Progress

Doctor of Information Technology (DIT)

Walden University

Minneapolis, MN

Explore coursework
  • Research Skills & Academic Literacy
  • Project Management and Control
  • Managing People & Project Leadership
  • Electronic Commerce
  • Project Risk & Quality Management
  • Intelligent Systems for Management
  • Decision Support for Management

2011 – 2014

Master of Science – Software Engineering

University of Scranton

Scranton, PA

2007 – 2010

Bachelor of Science – Information Technology

Methodist University College

Accra, Ghana

2002 – 2005

Professional Diploma – e-Technology Computing

NIIT Ghana

Kumasi, Ghana

07 / Start a conversation

Let’s build what’s next.

Whether you need IT leadership, systems administration, software development, or consulting — I'm available to help.

Location

Wilkes-Barre, PA

Available for

IT ManagementConsultingSoftware DevelopmentSystems AdminCloud Migration